Import Failed — File Too Large

Template kits bundle a lot into one file — dozens of templates, images, and settings — which routinely exceeds the default upload limits on budget or shared hosting plans. If the import fails immediately (rather than stalling partway through, which points to a timeout instead), this is almost certainly the cause.

• Check your hosting's upload_max_filesize and post_max_size values (Tools → Site Health → Info → Server).

• Increase both values to at least 64MB, then retry the import.

• If you can't change PHP settings yourself — common on shared hosting where these are locked — ask your hosting provider to raise these limits; it's a routine, low-risk request most hosts handle quickly.

• If the file size looks fine but the import still fails with a memory-related error rather than a size error, check memory_limit too (see System & Server Requirements) — a kit with a lot of images can hit the memory ceiling even when the .zip itself is under the upload limit.